Independent of whether you are dealer or individual trader or intraday service provider, here are the ground rules for our multi client software.
Multi Client Software Charges (for those who do not have dealer terminal):
- This software works without dealer terminal. This does NOT require dealer terminal
- One time setup charges Rs.6999. Non refundable.
- Per month client software charges Rs.1199(including VPS charges)
Dealer Terminal (NOT supported). :
- We do not support dealer terminal. SEBI requires trade confirmation for all clients if using dealer terminal
Definitions of terms used in the agreement:
- "customer/you/your account/client" means person(s) who has/is using any service provided on this website www.automaticbuysell.com
"We/us/automaticbuysell.com/www.automaticbuysell.com/nextgen services" means the the proprietors of the website www.automaticbuysell.com or the proprietors of NEXTGEN Services
- "Service/service/product" means any trading related product or project used by the customer offered on this website www.automaticbuysell.com
Rules/Terms and Conditions for multi client users:
- We do not provide VPS access
- Our working hours: Monday to Friday: 8:45AM to 6:30PM. Other than this, support is provided on case by case basis on Sunday and Public Holidays.
- We do not offer instant support for realtime issues. Support will be on best effort basis. Please square off positions from your end incase of any dilemma or technical glitches or any unknown issues and wait for us to respond
- We do not allow HFT(High Frequency Trading). If found, we will suspend the account without intimation and without any refunds
- After we setup a client of yours on our VPS, we will NOT allocate this VPS to any of your other client in any case till one month. Its simply not worth our efforts and not a sustainable model for us. So do not exploit this. We are not responsible for your customer mangement/retention/trials/blah blah.
- Whenever you send a request to add new client for your account/project, please make the payment at the same time without followup. You expect us to add client and we expect the payment against the same without followup
- Send new client addition request before 6:00 pm. All requests after that will be taken for addition next day. Please plan accordingly
- We guarantee 99% uptime for all trades. We are not responsible to any losses arising out of events like NEST crashing, NEST disconnection, Windows crash, VPS data center network outage or any undocumented issue that causes order sending, placements, cancellations to fail are out of our control. Remember even the giant NSE had technical glitches causing trading to halt at times. In such events please have alternate mode ready to reach out to your clients for trading manually. We do NOT support restarting services in such events. You will have to take care of open positions yourself
- If VPS cost goes up in future then the same will be passed on to you. If you do not agree to the increased cost then you can discontinue from our platform. There will be no refunds of any manner.
- For issues on broker side you will have to contact the broker. We only deal with questions for our software
- All project work is property of automaticbuysell.com and no source code or project artifacts will be shared under any condition. Even for customized solutions the source code will not be shared. If you terminate our services for ANY reason or if we termniate from our end then also no source code will be shared. There will be no refunds as well in these cases
- All payments are non refundable.
- We reserve the right to discontinue your account without any justification. There will be no refunds for any project enrolment and development cost. Only current month VPS cost will be refunded on pro rata basis
- We reserve the right to change payment/billing dates of your VPS on pro rata basis to any date of the month
- Payment reminder will be sent only once either by email or whatsapp. It is your responsibility to read all communication sent to you regarding your account. By using our services, you directly and indirectly accept all our terms and conditions
- Non payment of fee's will result in deactivation of services without notification. Restoring service after payment will take 24 hours as we have third party dependency on VPS provider
- You can stop using the system any time without notification. There will be no refunds for any project cost if you discontinue. Also there will be no refunds for VPS as well if you discontinue
- MIS-Market order placement takes roughly 1.5 to 2 seconds for equity and futures segment. MIS-MARKET for MCX takes 1 to 3 seconds. MIS-MARKET for options takes 2 to 5 seconds for order placement. Due to time taken by robo to place order, it can result in more loss or more profit. There is no solution to this problem and you will have to live with it
- BO/CO order placement takes 3 to 6 seconds. Due to time taken by robo to place order, it can result in more loss or more profit. There is no solution to this problem and you will have to live with it
- Any losses arising out of volatility or low liquidity or time taken by robo to place order can result in more loss or more profit. There is no solution to this problem and you will have to live with it
- Any sort of order modification/cancellation like canceling pending order or converting SL-M to market order will take 5 to 10 seconds
- IN NO EVENT SHALL THE PROVIDER(www.automaticbuysell.com or NEXTGEN SERVICES) BE RESPONSIBLE FOR LOSS OR DAMAGES ARRISING FROM THE INSTALLATION OR USE OF THE PRODUCTS purchased from this website www.automaticbuysell.com, INCLUDING BUT NOT LIMITED TO ANY INDIRECT, PUNITIVE, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES. THE CUSTOMER IS SOLELY RESPONSIBLE FOR ENSURING THAT THEIR USE OF THESE PRODUCTS IS IN ACCORDANCE WITH THE LAW OF THEIR JURISDICTION.
These "Terms and Conditions" mean the terms and conditions set out herein and/ or as may be stipulated by us from time to time, and will be notified by either any of electronic communication channel that could include whatsapp, email, sms or phone call.
In the event of any disagreement or dispute between automaticbuysell.com and the customer
regarding the materiality of any matter including of any event, occurrence, circumstance, change,
fact, information, document, authorisation, proceeding, act, omission, claims, breach, default or
otherwise, the opinion of automaticbuysell.com as to the materiality of any of the foregoing shall be final and
binding on the customer.
- Any changes requested in ROBO apart from standard features will be charged seperately. There is no refund of charges for these features if you stop using our services
- These Terms and Conditions Were Last Updated On 1st March 2020. Any changes in futures will be notified by email/whatsapp